Denver Health Medical Plan Pharmacy
We can answer your questions about pharmacy forms and authorizations. Call the Denver Health Medical Plan Pharmacy Department at 303-602-2070.
*Beginning October 1, 2023, Elevate Medicare Advantage and Elevate Exchange/Colorado Option Pharmacy Prior Authorizations will be reviewed by Medimpact. They can be reached at 1-800-788-2949.
Submit an Online Pharmacy Prior Authorization Request
You must first complete a Pharmacy Prior Authorization Request form and save it to your computer before uploading the file.
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Pharmacies
Pharmacy Locations
Prescriptions can be filled at any Denver Health Pharmacy, as long as they are written by a Denver Health provider. Denver Health Pharmacies will give members the lowest prescription costs.
Most prescriptions can also be filled at any National Network Pharmacy, such as Birdi™ (formerly MedImpact Direct®), King Soopers, Walgreens, Safeway and most large retail pharmacy chains.
Mail Order Pharmacy
Denver Health Pharmacy by Mail
(Available to Medicare, DHHA Employer Plans, Exchange/CO Option, Medicaid, CHP+ plans)
Birdi™ Mail Order Pharmacy
(Available to Medicare, DHHA Employer Plans, Exchange/CO Option plans only)
Providers of Medicare Members:
Request for Redetermination of Medicare Prescription Drug Denial
If Denver Health Medical Plan, Inc., has denied a request for coverage of (or payment for) a prescription drug, members have the right to ask us for a redetermination (appeal) of our decision. The member's prescriber may ask us for an appeal on member's behalf. Members have 60 days from the date of our Notice of Denial of Medicare Prescription Drug Coverage to ask us for a redetermination. The Request for Redetermination of Medicare Prescription Drug Denial Form may be sent to us by mail or fax.
Mail to:
Denver Health Medical Plan, Inc.
Attn: Complaints and Appeals Department
777 Bannock St., MC 6000
Denver, CO 80204
Fax to: 303-602-2078
The member, or their prescriber, may also ask us for an appeal using the Complaint and Appeal Form. Expedited appeal requests can be made by phone to Health Plan Services at 303-602-2111 or toll-free 877-956-2111. TTY users should call 711. Our hours of operation are 8 a.m. – 8 p.m. seven days a week.