Payment Reminder and Grace Periods for Elevate Health Plans (Exchange/CO Option) Members
Your premium is due on the 25th of each month for the following month’s coverage (e.g., October 25th for November coverage).
If you receive the Advance Premium Tax Credit (APTC), Colorado law gives you a three-month grace period to pay overdue premiums. In the first month, we'll pay your medical and prescription claims as usual. In the next two months, medical claims will be on hold, and pharmacy claims will be denied. If you pay in full within the grace period, we’ll process the held claims and restore your pharmacy benefits. If not, your claims will be denied, and you’ll be responsible for the costs, including repaying any APTC received.
If you don’t pay in full by the end of the grace period, your coverage—including for any dependents—will be terminated. You won’t be able to re-enroll until the next Open Enrollment Period.
For members without APTC, there is a 31-day grace period to pay overdue premiums. If we don’t receive payment by then, your coverage—including for any dependents—will be terminated and re-enrollment will be available during the next Open Enrollment Period.
Questions? Need Assistance?
Get in touch using one of the options below or call Health
Plan Services at 303-602-2090.