Quality, Accessible Health Care
The Denver Health Medical Plan (DHMP) Quality Improvement Program is designed to support the mission of DHMP by promoting the delivery of high quality, accessible health care services that enhance or improve the health of our members.
The program provides a formal process to systematically monitor and evaluate quality and safety of clinical care and service and utilizes a multidimensional approach measured through different performance dimensions. These include appropriateness, efficiency, effectiveness, availability, timeliness and continuity. This approach enables DHMP to focus on opportunities for improving operational processes, member/provider satisfaction and health outcomes.
Clinical and Preventive Practice Guidelines
Preventive Guidelines
- Care of Well Newborn
- Clinical Preventive Health Recommendations for Adults
- Fall Prevention for Adults 65+
- Medicaid Behavioral Health Practice Guidelines
- Pediatric, Adolescent and Adult Immunizations
- Prenatal, Perinatal and Postpartum Care Guidelines
- Routine Cervical Cancer Screening
- Smoking Cessation
- Well Child and Adolescent Health
QI Work Plans, Program Descriptions and Evaluations
Work Plans Include:
- Written, measurable yearly objectives for the quality and safety of clinical care and quality of service activities scheduled, including all QI collaborative activities with departments such as, but not limited to Health Management, Utilization Management and Complex Case Management.
- Yearly objectives and planned activities, time frames for achieving, and those responsible.
- Monitoring of previously identified issues.
Denver Health Medical Plan, Inc. has earned Accreditation from the National Committee for Quality Assurance (NCQA). The accredited rating is awarded to organizations with programs for service and clinical quality that meet basic requirements for consumer protection and quality improvement. NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.