Birdi Pharmacy Home Delivery

Medimpact Direct Mail®, serviced by Birdi™ pharmacy, makes it easy to manage the medicine you take to help you stay healthy. You can get up to a 90-day supply. Get started today at medimpact.com. A one-time registration allows access to the portal or mobile app. Medlmpact app is available in the Apple App Store and Google Play Store

Birdi offers home delivery service for your maintenance medications - the ones you take regularly for chronic or long-term conditions. Birdi also: 

  • Offers after-hours service: Call Birdi at 1-855-873-8739 (TTY 711)
  • Sends refill reminders to help you have the right amount of medicine on hand
  • Accepts manufacturer coupons to save on copay amounts
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Photo of woman ordering product from OTC catalog.

Getting Started

Register online at medimpact.com or complete and mail this enrollment form to get started. Medlmpact will need information, including your allergies, medical conditions, contact information and shipping address. Your doctor will need to submit a 90-day-supply prescription to Birdi to start home delivery service. Orders are processed and shipped within 5 business days from receipt of prescription.

Medlmpact Online Tools Help You

Medlmpact is always improving your online experience. Set your notification preferences by signing in to your MedImpact portal account or using the Medlmpact mobile app. Use the portal or app any time to:

Questions? 

If you have questions, please call Birdi toll-free at 1-855-873-8739 (TTY 711). 
Birdi customer service hours: 
Monday-Friday 10 a.m. - 10 p.m. 
Saturdays 11 am - 7 p.m.

Or email Birdi at customerservice@birdirx.com. For security and privacy, please do not include personal health information. Email messages will be answered within two business days. 

After-hours Care

If you have a clinical need, Birdi pharmacists are available to help at 1-855-873-8739 (TTY 711).
After normal business hours, call 1-855-873-8739 (TTY 711) and press 4 to be routed to Birdi's answering service. Please leave a message. A pharmacist will return urgent calls within 1 hour. Non-urgent messages are handled the next business day. 


 

If you are experiencing a medical emergency, call 911