Member Resources | Denver Health Medical Plan

Tools to Help You Live Your Best Life

We believe good health care means caring for all of the things that contribute to your overall physical/mental/emotional well-being, with consideration for your diverse needs and cultural preferences. As a local, nonprofit organization, we’re dedicated to the health of our community, and we’re here to provide tools and assistance to help you meet your health goals.

Member FAQs

How to Get the Care You Need

Woman speaking with her health care provider at office visit

Get Started With These Simple Steps

It's important to take steps now to make sure you have the care team in place for those moments when you need health care. Take the time now to get your health care resources set up, so that getting care when you need it is a simpler, faster process.

Health care provider bandaging patient's wrist.

Choosing the Right Level of Care

There are many options for getting care, Knowing how serious your condition is and how quickly you need to access medical care can help you make the right care choice. Before you actually need care for injury or illness, understand all your options for getting care.

Photo of woman using MyDHMP Member Portal on her cell phone.

MyDHMP Member Portal and Mobile App

MyDHMP is your go-to resource for managing your health insurance plan anytime, anyplace.

Access benefit information, download member materials (including ID cards), communicate with health plan staff, check claim status and more — all right from your desktop, tablet or smartphone.

The Member Portal User Guide can walk you through the steps to create your portal account.

Health Care Resources

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Mental Health Resources

Our mental health affects every aspect of our lives, from our day-to-day interactions and relationships to our overall happiness and physical health. More than half of Americans will be diagnosed with a mental health condition at some point in their lives. Get the help you need to live your best life.

Woman and child doing video call with doctor.

Telehealth

Access to telehealth services can make getting care easier and more convenient. Sometimes the best thing for you and your family is to get the health care you need from your home. All DHMP plan members have access to telehealth services.

NurseLine

All DHMP members have access to the Denver Health NurseLine. NurseLine medical staff can provide free medical advice, if you are not sure what to do. They can also help you decide if you need to see a provider or go to the emergency room. Talk with a nurse at the Denver Health NurseLine by calling 303-739-1261.

Photo of smiling, supportive, adult woman.

Care Management Programs

Help With Complex Needs

Our DHMP Complex Case Management team assists and empowers members to manage their health. Complex Case Management a no-cost program. Our Case Managers can help members to meet their health care needs by coordinating services and benefits. We can also provide support for health-related decisions.

The Wellframe App for Care Team Support

Wellframe is a mobile app that enables you to stay connected with your Denver Health Medical Plan (DHMP) care team and is available to you at no cost.

Send a mobile message to your DHMP care team when it's convenient for you.
Track appointments, set medication reminders and get alerts about important health screenings.
Access articles, videos, and other health resources with information for your health needs.

Wellframe

Man using his mobile phone while riding lightrail.

Denver Health MyChart

If you get your care at a Denver Health facility, MyChart will make it easy for you to schedule or cancel appointments, communicate with your Denver Health providers and access details of past and upcoming appointments. Access MyChart on your computer or smartphone.

Health Care Prevention and Management

Preventive Care

Diabetes Care

Colorectal Cancer Screenings

Tobacco Cessation

Controlling Blood Pressure

Mammogram Screenings

Fall Prevention

Treating Urinary Incontinence

Woman using computer to look up health care information.

Access to Health Care Information

Having access to the internet is important for your health care needs. You can use the internet to access information about health and stay in touch with your health care providers.

The Federal Communications Commission (FCC) Lifeline Program is designed to help low-income individuals get access to information.

Woman researching pharmacy benefits on laptop.

Take the myStrength Wellness Quiz!

Don't have a myStrength account yet? No problem! Sign up now for free. myStrength is an evidence-based, self-management tool for all Denver Health Medical Plan members to help manage emotional well-being and motivation.

Log In to Take the Quiz

Help With Basic Needs

Denver Health recognizes that health care does not end with a patient's visit to a provider, clinic or hospital. A lack of access to quality food, housing, jobs and transportation can be associated with worse health outcomes. The Denver Health FindHelp website, connects our community with free or reduced-cost support for basic needs. Learn more about these community resources.

Find Help