Simple Steps You Can Take to Make Getting Care Easier

Getting care when you need it can be confusing. It's important to take steps now to make sure you have the care team in place for those moments when you need health care. Take the time now to get your health care resources set up, so that getting care when you need it is a simpler, faster process.

To Get Started, Schedule Your First Appointment to Establish Care 

Don't wait until you need care to schedule this first appointment. The first provider visit is about establishing care. At this visit, you and your primary care provider (PCP) will set up your health care records and discuss your health goals and concerns. This begins the care relationship that will help you get care later on, if you need it. 

Schedule Your Annual Preventive Care Appointments Every Year

After you have established care, be sure to schedule your preventive care visits each year with your PCP. It’s a good idea for you to put a reminder on your calendar to schedule your no-cost preventive appointment each year. This is the time to talk to your PCP about chronic issues, such as high blood pressure, diabetes, etc. You and your PCP can develop a plan that supports your health and well-being and fits your lifestyle. At this appointment, you and your PCP will make sure you’re up to date on your all your preventive care, including: 

  • Immunizations 
  • Cancer screenings 
  • Prenatal visits 
  • Well-child visits 
  • Well-woman exams

Schedule a PCP Visit if You Have a New Health Problem

It is important to understand the difference between an annual preventive care visit and a regular PCP Visit. Any new issues or concerns will be handled in a regular PCP visit. There may be a charge for a PCP visit, depending on your DHMP plan. See your member handbook for more information. You can also contact Health Plan Services to help you determine if your visit is preventive or if it is a regular PCP visit.

Manage Your Plan in the Online Member Portal

To register for Member Portal access, simply select “MEMBER LOGIN” in the orange bar at the top of the page. In the member portal you can access your member ID, check claim status and securely message Health Plan Services for information and answers to your questions.

Pharmacy Convenience

Denver Health’s Pharmacy by Mail is a simple, safe, and efficient way to get your prescription medications delivered right to your home.

Save on Prescription Costs

Prescription pricing at Denver Health pharmacies is lower than at national network retail pharmacies. You can save up to 50% off your prescription costs at a Denver Health pharmacy. To take advantage of the cost savings, prescriptions must be written by a Denver Health provider to be filled at a Denver Health pharmacy. 

Your plan may also have access to national network pharmacies. See the pharmacy page for your plan and select either the Prospective Members or Member Pharmacy Portal buttons to do a pharmacy search.

Access Your Pharmacy Records on the Pharmacy Portal

The online Pharmacy Portal is where you can log in to view your pharmacy claims, print tax documents, use search tools to find a pharmacy or check the price of a drug and get information on drug side effects. Register for the Pharmacy Portal by visiting your plan’s pharmacy page, select the Member Pharmacy Portal button. You can also call the DHMP Pharmacy Department hotline at 303-602-2070 for help getting started.

Find an In-Network Provider

Use the DHMP Provider Directory to find a provider in your plan network. Select Find a Provider at the top of this page to look for a provider now.

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The right care at the right time.

It can be hard to know what type of care is best in a situation. And it's important to understand all your options for care, including routine care, urgent care and emergency care. Here is some information to help with choosing the right level of care

Right Level of Care