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One FlexCard – Up to Four Allowances!
- Over-the-Counter Health Items
- Healthy Food
- Health Risk Assessment Reward (Choice Only)
- Annual Wellness Visit Reward
Members Earn Up To:
Elevate Medicare Choice (HMO D-SNP): $2,335
Elevate Medicare Select (HMO): $850
Get Started!
Use Your FlexCard for Qualifying Purchases
Receive your pre-activated FlexCard in the mail. Existing or re-enrolling members should use their previous card, it will be re-activated.
Pro Tip: To best protect your card allowance, you have the option to add a PIN number to secure your FlexCard by calling 303-602-2111, TTY 711 and selecting Option 2. Follow the prompts to add a PIN number to your FlexCard. Note: Costco requires a pin for purchases.
- Use your FlexCard to buy eligible items at participating merchants (King Soopers, Safeway, Costco, Walmart, Walgreens and CVS). Note: Walmart has its own approved product list and is blinded.
- Check your balance any time by logging into your FlexCard portal or by using the automated prompt when calling Health Plan Services at 303-602-2111.
Access the FlexCard Portal
You can access the FlexCard portal online, or download the Elevate Medicare FlexCard mobile app with your Android or iPhone.
Your qualifying allowances are loaded onto a reusable card.
Healthy Food* Allowance
All Medicare Choice members qualify as well as certain Medicare Select members.
Elevate Medicare Advantage FlexCard FAQs
All members qualify for both the OTC Allowance and for the Annual Wellness Visit Reward. If you are in the Elevate Medicare Select (HMO) plan, refer to qualifying rules to see if you qualify for the Healthy Food Allowance.
Use your FlexCard at a participating store for approved OTC items such as:
- ANTACID, ANTI-DIARRHEAL AND LAXATIVES
Fiber
Gas relief
Hemorrhoid supplies
Stool softener
Motion sickness
Nausea relief - COUGH, COLD AND ALLERGY
Chest rubs
Decongestants/cough drops/nasal spray
Humidifiers/vaporizers
Allergy medication - FIRST AID
Bandages/wraps/kits
Antibiotics/antiseptics
Sling/supports
Hand sanitizers
Protective gloves and face masks - HOME MEDICAL
Sharps container
Pill box
Personal scale
Blood pressure cuff/heart rate monitor
Cane
Thermometer
Pedometer - INCONTINENCE/WOMEN'S HEALTH
Adult incontinence
Underpads/Panty liners
Flushable wipes
Rash ointment
- PAIN RELIEVERS
Acetaminophen (Tylenol)
Ibuprofen (Advil, Aspirin)
Pain relief
Lidocaine patches
Muscle relief - PERSONAL CARE
Toothpaste/mouthwash
Toothbrush/floss
Denture supplies
Eye drops - SKIN CARE
Sunscreen/after-sun care
Lip balm
Wart/corn/callus treatments
Eczema relief - SMOKING CESSATION
Nicotine patches/gum - SUPPORTS
Compression socks
Back brace
Ankle/wrist/knee support - VITAMINS, MINERALS AND SUPPLEMENTS
Glucose tablets
Calcium/vitamin D/magnesium
Omega
Melatonin
Multi vitamins
FlexCard catalog and flyers >>
Use your FlexCard at a participating store, for these healthy food* items:
- DRINKS/BEVERAGES
Water (includes sparking and enhanced water)
Juice
Coffee and Tea
Isotonic Sports Drink - BREADS
Bread, Rolls and Tortillas - GRAINS/FLOUR
Flour
Rice - BAKING/COOKING MIXES
Baking/Cooking Supplies (Baking Powder, Yeast, etc.) - PROCESSED CEREAL PRODUCTS
Cereal (Hot and Cold) Products
Cereal/Muesli Bars - DAIRY/DAIRY SUBSTITUTES
Milk
Cheese
Eggs
Butter
Yogurt
- FRESH FRUITS AND SEAFOOD
Prepared and Unprepared (fresh) - NUTS AND SEEDS
Prepared and Unprepared (Fresh)
Trail Mix - PREPARED/PRESERVED FOODS
Dairy/Egg Based Products
Dough Based Products
Grain Based Products
Vegetable Based Products
Meat Substitutes
Pasta/Noodles
Prepared Soups
Sandwiches/Filled Rolls/Wraps
Spreads (Peanut Butter, Jelly, Honey)
Seasonings/Preservatives/Extracts
Herbs/Spices/Extracts
Pickles/Relishes/Chutneys/Olives
Sauces/Spreads/Condiments
Vinegars/Cooking Wines
It's easy to use your FlexCard for qualifying healthy food* and OTC purchases! Your FlexCard is good at these convenient stores:
- Safeway
- King Soopers
- Costco (members must set up a PIN to use their FlexCard at Costco and can do so by calling 866-898-9795)
- Walmart
- CVS
- Walgreens online and in person
- Medline online, by phone at 1-833-881-1423 (TTY 711) or by mail
- You can purchase items in stores (Safeway, King Soopers, Costco, Walmart, CVS, Walgreens).
- You can purchase items online at Walgreens.com and Medline in the FlexCard Portal.
- You can also place your OTC order with Medline by phone or by mail by using the OTC Benefit Catalog.
1-833-881-1423 (TTY 711)
Medline
PO Box 18522
Palatine, IL 60055
you can access your account balance online or by calling the automated line at 303-602-2111.
- All members qualify for the OTC allowance.
- All Elevate Medicare Choice (HMO D-SNP) members qualify for the Healthy Food Allowance.
Some Elevate Medicare Select (HMO) members qualify for the Healthy Food Allowance as well – please see qualifying rules.
We do not have a full printable version as the list updates all the time. However, the mobile app will allow you to scan an item to confirm if it’s eligible. We recommend looking at the qualifying items list on this page.
Download the Elevate Medicare FlexCard mobile app with your Android or iPhone.
You can check all your items out at once. Once it is time to pay, you will swipe your Elevate Medicare FlexCard and the card will automatically pay for any eligible items up to your eligible allowance. The system will then ask you for another form of payment for any uncovered items or items above the balance on your Elevate Medicare FlexCard.
Call OTC Benefit Services at 1-833-881-1423 (TTY 711).
You can request a copy through Medline directly on the FlexCard Portal or by calling Medline at 1-833-881-1423 (TTY 711).
No, you should swipe it like a regular MasterCard and it will pay for eligible items up to the balance on your card. After it has finished applying the funds, it will ask you for another form of payment for the remaining balance.
No. If you re-enroll, a new card is not automatically reissued and you will need to call Health Plan Services for a new card.
Your reward is eligible for the same items as the healthy food allowance.
*Select Members: This benefit is part of special supplemental program for the chronically ill. Not all members qualify. Other eligibility and coverage criteria apply. Eligible conditions include: chronic alcohol and other drug dependence, autoimmune disorders, cancer, chronic heart failure, dementia, diabetes, end-stage liver disease, end-stage renal disease (ESRD), severe hematologic disorders, HIV/AIDS , chronic lung disorders, chronic and disabling mental health conditions, neurologic disorders, stroke.