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One FlexCard – Up to Four Allowances!

  • Over-the-Counter Health Items
  • Healthy Food
  • Health Risk Assessment Reward (Choice Only)
  • Annual Wellness Visit Reward


Members Earn Up To:

Elevate Medicare Choice (HMO D-SNP): $2,335
Elevate Medicare Select (HMO): $850

Your qualifying allowances are loaded onto a reusable card.

Over-the-Counter Allowance

All members qualify.

Healthy Food* Allowance

All Medicare Choice members qualify as well as certain Medicare Select members.

Annual Wellness Visit Reward

All members qualify.

Health Risk Assessment Reward

Medicare Choice members qualify only.

Elevate Medicare Advantage FlexCard FAQs

All members qualify for both the OTC Allowance and for the Annual Wellness Visit Reward. If you are in the Elevate Medicare Select (HMO) plan, refer to qualifying rules to see if you qualify for the Healthy Food Allowance.

Use your FlexCard at a participating store for approved OTC items such as:

  • ANTACID, ANTI-DIARRHEAL AND LAXATIVES
    Fiber
    Gas relief
    Hemorrhoid supplies
    Stool softener
    Motion sickness
    Nausea relief
  • COUGH, COLD AND ALLERGY
    Chest rubs
    Decongestants/cough drops/nasal spray
    Humidifiers/vaporizers
    Allergy medication
  • FIRST AID
    Bandages/wraps/kits
    Antibiotics/antiseptics
    Sling/supports
    Hand sanitizers
    Protective gloves and face masks
  • HOME MEDICAL
    Sharps container 
    Pill box 
    Personal scale 
    Blood pressure cuff/heart rate monitor 
    Cane 
    Thermometer 
    Pedometer
  • INCONTINENCE/WOMEN'S HEALTH
    Adult incontinence 
    Underpads/Panty liners 
    Flushable wipes 
    Rash ointment
  • PAIN RELIEVERS 
    Acetaminophen (Tylenol) 
    Ibuprofen (Advil, Aspirin) 
    Pain relief 
    Lidocaine patches 
    Muscle relief
  • PERSONAL CARE 
    Toothpaste/mouthwash 
    Toothbrush/floss 
    Denture supplies 
    Eye drops
  • SKIN CARE 
    Sunscreen/after-sun care 
    Lip balm 
    Wart/corn/callus treatments 
    Eczema relief
  • SMOKING CESSATION 
    Nicotine patches/gum
  • SUPPORTS 
    Compression socks 
    Back brace 
    Ankle/wrist/knee support
  • VITAMINS, MINERALS AND SUPPLEMENTS 
    Glucose tablets 
    Calcium/vitamin D/magnesium 
    Omega 
    Melatonin 
    Multi vitamins

 

 

FlexCard catalog and flyers >> 

 

Use your FlexCard at a participating store, for these healthy food* items:

  • DRINKS/BEVERAGES
    Water (includes sparking and enhanced water)
    Juice
    Coffee and Tea
    Isotonic Sports Drink
  • BREADS
    Bread, Rolls and Tortillas
  • GRAINS/FLOUR
    Flour
    Rice
  • BAKING/COOKING MIXES
    Baking/Cooking Supplies (Baking Powder, Yeast, etc.)
  • PROCESSED CEREAL PRODUCTS
    Cereal (Hot and Cold) Products
    Cereal/Muesli Bars
  • DAIRY/DAIRY SUBSTITUTES
    Milk
    Cheese
    Eggs
    Butter
    Yogurt
  • FRESH FRUITS AND SEAFOOD
    Prepared and Unprepared (fresh)
  • NUTS AND SEEDS
    Prepared and Unprepared (Fresh)
    Trail Mix
  • PREPARED/PRESERVED FOODS
    Dairy/Egg Based Products
    Dough Based Products
    Grain Based Products
    Vegetable Based Products
    Meat Substitutes 
    Pasta/Noodles
    Prepared Soups
    Sandwiches/Filled Rolls/Wraps
    Spreads (Peanut Butter, Jelly, Honey)
    Seasonings/Preservatives/Extracts
    Herbs/Spices/Extracts
    Pickles/Relishes/Chutneys/Olives
    Sauces/Spreads/Condiments
    Vinegars/Cooking Wines

FlexCard catalog and flyers >> 

It's easy to use your FlexCard for qualifying healthy food* and OTC purchases! Your FlexCard is good at these convenient stores:

  • Safeway
  • King Soopers
  • Walmart
  • CVS
  • Walgreens online and in person
  • Medline online, by phone at 1-833-881-1423 (TTY 711) or by mail

FlexCard catalog and flyers >> 

You can purchase items in stores or online at Walgreens.com and in the FlexCard Portal.

You can also place your OTC order with Medline by phone or by mail by using the OTC Benefit Catalog.

1-833-881-1423 (TTY 711) 

Medline
PO Box 18522
Palatine, IL 60055
 

you can access your account balance online or by calling the automated line at 303-602-2111.

  • All members qualify for the OTC allowance.
  • All Elevate Medicare Choice (HMO D-SNP) members qualify for the Healthy Food Allowance
    Some Elevate Medicare Select (HMO) members qualify for the Healthy Food Allowance as well – please see qualifying rules.

We do not have a full printable version as the list updates all the time. However, the mobile app will allow you to scan an item to confirm if it’s eligible. We recommend looking at the qualifying items list on this page. 

Download the Elevate Medicare FlexCard mobile app with your Android or iPhone.

     Apple App Store Icon        Google App Store Icon

You can check all your items out at once. Once it is time to pay, you will swipe your Elevate Medicare FlexCard and the card will automatically pay for any eligible items up to your eligible allowance. The system will then ask you for another form of payment for any uncovered items or items above the balance on your Elevate Medicare FlexCard. 

Call OTC Benefit Services at 1-833-881-1423 (TTY 711).

You can request a copy through Medline directly on the FlexCard Portal or by calling Medline at 1-833-881-1423 (TTY 711).

No, you should swipe it like a regular MasterCard and it will pay for eligible items up to the balance on your card. After it has finished applying the funds, it will ask you for another form of payment for the remaining balance. 
 

No. If you re-enroll, a new card is not automatically reissued and you will need to call Health Plan Services for a new card. 

Your reward is eligible for the same items as the healthy food allowance.

*Select Members: This benefit is part of special supplemental program for the chronically ill. Not all members qualify. Other eligibility and coverage criteria apply. Eligible conditions include: chronic alcohol and other drug dependence, autoimmune disorders, cancer, chronic heart failure, dementia, diabetes, end-stage liver disease, end-stage renal disease (ESRD), severe hematologic disorders, HIV/AIDS , chronic lung disorders, chronic and disabling mental health conditions, neurologic disorders, stroke.