Image of flex card

Your FlexCard for Over-The-Counter (OTC) and Healthy Food* Purchases

You will receive funds on a reloadable card at the beginning of January, April, July and October, or upon enrollment. These funds can be used to help pay for eligible OTC and Healthy Food* items at participating stores, including King Soopers, Safeway, Walmart, Walgreens and CVS. Funds expire at the end of the quarter or upon disenrollment.

Sign up today to view your FlexCard benefits!

In the FlexCard Portal, you can check your benefit balances or transaction history.

Access online, or download the Elevate Medicare FlexCard mobile app with your Android or iPhone!

Apple App Store Icon      Google App Store Icon

One card, two benefits – allowances are automatically loaded onto a reusable card!

OTC Allowance

(All Members Qualify)

  • Elevate Medicare Select

    Up to $75 every quarter
  • Elevate Medicare Choice
    (HMO D-SNP)

    Up to $260 every quarter


Healthy Food* Allowance

(See Qualification Rules Below)

  • Elevate Medicare Select

    Up to $75 every quarter
  • Elevate Medicare Choice
    (HMO D-SNP)

    Up to $260 every quarter
Photo of man at checkout counter purchasing food.

Using your Medicare Advantage FlexCard is Easy and Convenient

You will receive your pre-activated FlexCard in the mail. You can check your balances anytime by logging into your FlexCard account.

Simply pay for your qualifying items with your FlexCard when you check out at participating grocery stores and drug stores.

If you have questions or would like help accessing your FlexCard account online, call Health Plan Services at 303-602-2111.

Elevate Medicare Advantage FlexCard FAQs

All members qualify for the OTC allowance, to see if you also qualify for the healthy food* allowance, see qualifying rules below.

Use your FlexCard at a participating store, for approved OTC items such as:

  • First Aid
    Bandages, Wraps, Tapes, Dressings and Kits
    Skin Remedies/Protectants
    Hand Sanitizers
    Protective Gloves and Face Masks
  • Foot/Leg Care/Treatments
    Foot Care/Hygiene Aids
    Therapeutic Compression Hosiery
  • Bladder/Genital/Rectal Products
    Diuretic Remedies
    Genital Irritation
    Rectal Medication
  • Gastrointestinal Remedy Products
    Antacids/Indigestion/Flatulence Remedies/Diarrhea Remedies
    General Gastrointestinal Remedies Laxatives
    Nausea Remedies
    Oral Rehydration/Electrolyte Maintenance
  • Oral/Mouth Treatments
    Halitosis Treatment
    Ulcer Treatments
  • Vitamins/Minerals/Nutritional Supplements; Sleeping/Stress Relieving Products
    Sleeping Aids
    Stress Relief/Calmatives
    Pain Relief Products
    Arthritic/Rheumatic/Muscular Pain Relief 
    General/Multi-Use Pain Relief
    Headache/Migraine Pain Relief
    Powered Pain Relief
  • Skin/Scalp Aid Products
    Anti-Fungal Products
    Insect Bite Relief
    Wart/Corn/Callus Treatments
  • Personal Aids
    Disability Aids
  • Diagnostic Tests 
    COVID-19 Home Tests
  • Respiratory/Allergy Products
    Allergy Prevention/Relief/Antihistamines
    Chest Rubs
    Cold/Cough Remedies
    Nasal Scripts/Sprays
    Throat Remedies
  • Sensory Organs Care/Treatments
    Ear Preparations
    Eye Preparations
    Contact Lens Care
    Reading Glasses
  • Habit Treatment
    Anti-Smoking Aids
  • Travel Sickness Products
    Motion Sickness
  • Diagnostic Monitors
    Body Fat Monitor
    Heart Rate Monitor
    Personal Scales
    Adult Incontinence
    Underwear (Disposable/Non-Disposable)
  • Oral Hygiene
    Breath Fresheners/Mouth Rinses
    Dental Cleansing
    Denture Care/Cleansing
    Oral Care Aids (Non-Powered/Powered)
  • Sun Protection Products
    After Sun Care
    Lip Balm with SPV



Flexcard Approved Product Lists (downloadable)


Use your FlexCard at a participating store, for these healthy food* items:

  • Drinks/Beverages
    Water (includes sparking and enhanced water)
    Coffee and Tea
    Isotonic Sports Drink
  • Breads
    Bread, Rolls and Tortillas
  • Grains/Flour
  • Baking/Cooking Mixes
    Baking/Cooking Supplies (Baking Powder, Yeast, etc.)
  • Processed Cereal Products
    Cereal (Hot and Cold) Products
    Cereal/Muesli Bars
  • Dairy/Dairy Substitutes
  • Fruits, Fruits and Seafood
    Prepared and Unprepared (fresh)
  • Nuts and Seeds
    Prepared and Unprepared (Fresh)
    Trail Mix
  • Prepared/Preserved Food
    Dairy/Egg Based Products
    Dough Based Products
    Grain Based Products
    Vegetable Based Products
    Meat Substitutes 
    Prepared Soups
    Sandwiches/Filled Rolls/Wraps
    Spreads (Peanut Butter, Jelly, Honey)
    Vinegars/Cooking Wines


It's easy to use your FlexCard for qualifying healthy food* and OTC purchases! Your FlexCard is good at these convenient stores:

  • Safeway
  • King Soopers
  • Walmart
  • CVS
  • Walgreens

Starting January 1, 2024, you can access your account balance online or by calling Health Plan Services at 303-602-2111.

All members qualify for the OTC allowance. To see if you qualify for the healthy food* allowance, see qualifying rules below.

We do not have a full printable version as the list updates all the time. However, the mobile app will allow you to scan an item to confirm if it’s eligible. We recommend looking at the qualifying items list on this page. 

You can check all your items out at once. Once it is time to pay, you will swipe your Elevate Medicare FlexCard and the card will automatically pay for any eligible items up to your eligible allowance. The system will then ask you for another form of payment for any uncovered items or items above the balance on your Elevate Medicare FlexCard. 

Currently you can only purchase items in stores, but online retail options are coming in 2024. 

No, you should swipe it like a regular MasterCard and it will pay for eligible items up to the balance on your card. After it has finished applying the funds, it will ask you for another form of payment for the remaining balance. 

No, because if you re-enroll a new card is not automatically reissued and you will need to call Health Plan Services for a new card. 

Qualifying rules for the healthy food* allowance:

If you have one or more of the following chronic illnesses and you have a paid claim from Denver Health Medical Plan (DHMP) with an eligible diagnosis code that is related to one of the below conditions, you are eligible for this benefit:

Let us know If you qualify for the healthy food* allowance.

If you don’t see the healthy food* Allowance on your FlexCard account and have one or more of the qualifying conditions listed above, complete our form by selecting the button below. 

Your attestation is valid for up to 12-months from this submission. During this time, it is important to see your doctor so they can diagnosis your condition(s).

*The healthy food allowance is a special benefit for the chronically ill. Not all members qualify. For more information or questions about qualifying conditions or if you have one of the above chronic conditions and are new to DHMP, call us at 303-602-2111, toll-free 1-877-956-2111.