Buy OTC Items With Your FlexCard Allowance

Medicare Advantage makes it easy to use the FlexCard to buy over-the-counter (OTC) items by shopping in participating stores, online, or via our catalog. Members can spend up to:

2025

  • Elevate Medicare Choice (HMO D-SNP)
    $260 every quarter
  • Elevate Medicare Select (HMO)
    $130 every quarter

2026 

  • Elevate Medicare Choice (HMO D-SNP)
    $35 every quarter
  • Elevate Medicare Select (HMO)
    $40 every quarter

Refer to the list of approved OTC items and participating stores in the FlexCard frequently asked questions (FAQs).
 

Use Your FlexCard to Purchase OTC Items

In Stores

Participating stores include King Soopers, Safeway, Costco, Walmart, Target, Walgreens and CVS.

Online

Shop Walgreens OTC

  • Visit Walgreens.com to make online purchases.
  • At checkout enter your FlexCard information to pay for qualifying items.
  • Walgreens allows secondary payment methods if you want to spend over your FlexCard balance.
  • Only qualifying OTC items are eligible.
  • Shipping and handling fees are included for payment by the FlexCard OTC allowance.
  • Returns and exchanges are allowed only if Walgreens accepts return/exchange of online purchase and the allowance will be credited back to the FlexCard.

Catalog 

Purchase catalog items through Medline online, by phone or by mail.

  • Visit the Flexcard portal to make online purchases.

  • Use the FlexCard Medline OTC catalog to make purchases by phone or by mail.

    Medline
    P.O. Box 18522
    Palatine, IL 60055
    1-833-881-1423 (TTY 711)

  • Medline allows secondary payment methods if you want to spend over your FlexCard balance.
  • All items online and in the catalog are eligible for purchase using the FlexCard.
  • For questions about your order, contact Medline directly at 1-833-881-1423 (TTY 711).