Search
To Make Your Initial Payment
By making your initial payment you are activating your Elevate Health Plans policy.
- You can make your initial payment with credit card or electronic debit from your bank account.
- You will need your xxxxx number, found in your enrollment confirmation email from Connect for Health Colorado.
Moving Forward
Autopay
After your initial payment has been made, you will have the opportunity to sign up for autopay in the MYDHMP Member Portal. Autopay monthly recurring payments are safe, easy and convenient.
If you prefer to pay with check or money order, send to:
Elevate Health Plans
P.O. Box 5363
Denver, CO 80217
For questions or to pay by phone, call Health Plan Services at 303-602-2090.
Payment Reminder and Grace Periods for Elevate Health Plans (Exchange/CO Option) Members
Your premium is due on the 25th of each month for the following month’s coverage (e.g., October 25th for November coverage).
If you receive the Advance Premium Tax Credit (APTC), Colorado law gives you a three-month grace period to pay overdue premiums. In the first month, we'll pay your medical and prescription claims as usual. In the next two months, medical claims will be on hold, and pharmacy claims will be denied. If you pay in full within the grace period, we’ll process the held claims and restore your pharmacy benefits. If not, your claims will be denied, and you’ll be responsible for the costs, including repaying any APTC received.
If you don’t pay in full by the end of the grace period, your coverage—including for any dependents—will be terminated. You won’t be able to re-enroll until the next Open Enrollment Period.
For members without APTC, there is a 31-day grace period to pay overdue premiums. If we don’t receive payment by then, your coverage—including for any dependents—will be terminated and re-enrollment will be available during the next Open Enrollment Period.