Call NurseLine: 303-739-1261
Nurseline
The Denver Health Medical Plan (DHMP) 24-hour NurseLine is a service provided to members at no cost. Our caring medical staff, including nurses and an on-call emergency physician, quickly provide medical assistance and care advice, and they help you know if you need to be seen right away by a doctor.
If you feel you may have been exposed to COVID-19, you are encouraged to call the Denver Health Medical Plan NurseLine for advice on appropriate next steps. For general questions about COVID-19, call CO-HELP at 303-389-1687.
Our team can prescribe medicine for some health issues over the phone to a pharmacy near you. Some of the health issues that NurseLine can help with and may be able to prescribe medicine for include, but are not limited to:
- Coughs
- Colds
- Flu (Tamiflu)
- Fever
- Sore Throat
- Vomiting
- Stomach Aches
- Ear Pain
- Asthma Medicine Refills
- Urinary Tract Infections
- Pink Eye
- Emergency Contraception
- Lice
- Scabies
In addition, our team can call in certain over-the-counter medications, free of charge for members of Denver Health Medicaid Choice (DHMC) and Child Health Plan Plus (CHP+) by DHMP.
Additional Telehealth Resources
Some of our plans have additional telehealth resources available in-network.
Large Group
DHHA HighPoint HMO
- UCHealth Virtual Urgent Care in-network
- Children’s Hospital Colorado Telehealth in-network
DHHA HighPoint POS
- UCHealth Virtual Urgent Care in-network
- Children’s Hospital Colorado Telehealth in-network
City/DERP/Police – All Plans
- UCHealth Virtual Urgent Care in-network
- Children’s Hospital Colorado Telehealth in-network
Medicare
Denver Health Medicare Choice (HMO D-SNP)
- UCHealth Virtual Urgent Care in-network
Denver Health Medicare Select (HMO)
- UCHealth Virtual Urgent Care in-network
Note: If this is an emergency, go to the nearest hospital or call 9-1-1. Your DHMP plan will cover you at any emergency room, anywhere in the U.S.