End of the Public Health Emergency
The COVID-19 Public Health Emergency continuous coverage requirement is ending. Health First Colorado (Colorado’s Medicaid program) and Child Health Plan Plus (CHP+) will return to normal renewal processes with the first notices going out in March for members with renewals due in May 2023. Not all members will be renewed at the same time. Each member’s renewal month will align with their already established annual renewal month.
Colorado will take 12 months (14 months including noticing) to renew members, based on their existing annual renewal date. Some members will be automatically renewed, based on the most recent information already on file with the state. Other members will need to go through the renewal process and take action. The Department will send renewal packets to those members in advance of their renewal dates with key information and their individual timelines to take action.
Medicaid and CHP+ Members
If you are a Health First Colorado or CHP+ member, please make sure your contact information is up to date in PEAK, in case they need to send you a renewal packet. If you do not have a PEAK account, you can create one at CO.gov/PEAK. You can also contact your county to make sure your address and other contact information is up to date. You will receive a renewal packet in PEAK when your renewal date is approaching and through the Health First Colorado app if you are opted in. You can also see your renewal date in PEAK at any time. If you receive a renewal packet, make sure you fill it out, sign it, and return it by the due date. If you have questions about the renewal process, you can visit hfcgo.com/renewals.
Some members may also have Medicare coverage. Depending on the type of Medicare coverage you have, you may be disenrolled if you do not renew your Medicaid coverage. Elevate Medicare Advantage members may contact Health Plan services with questions at 303-602-2111 or toll-free 1-877-956-2111. TTY users call 711. Our hours of operation are 8 a.m. – 8 p.m., seven days a week.