Buy OTC Items With Your FlexCard Allowance

Your Medicare Advantage FlexCard makes it easy to purchase eligible over-the-counter (OTC) items in participating stores, online, or through the Medline catalog.

2027:

  • Elevate Medicare Choice (HMO D-SNP)
    $180 monthly allowance, shared across all eligible benefits
  • Elevate Medicare Select (HMO)
    $40 every quarter

Refer to the list of approved OTC items and participating stores in the FlexCard frequently asked questions (FAQs).
 

Use Your FlexCard to Purchase OTC Items

Shop in Store

Use your FlexCard at participation retailers, including:

  • King Soopers
  • Safeway 
  • Costco
  • Walmart
  • Target
  • Walgreens
  • CVS 

Shop Online through Walgreens

  • Visit Walgreens.com to make online purchases.
  • At checkout enter your FlexCard information to pay for qualifying items.
  • If your order exceeds your available balance, Walgreens accepts a secondary payment method.
  • Only qualifying OTC items are eligible.
  • Shipping and handling charges are covered by your OTC allowance, when applicable.
  • If Walgreens accepts a return or exchange, the eligible amount will be credited back to your FlexCard.

Shop by Catalog 

Order eligible OTC items through Medline online, by phone or by mail.

  • Visit the Flexcard portal to shop online.

  • Use the FlexCard Medline OTC catalog to place phone or mail orders.

    Medline
    P.O. Box 18522
    Palatine, IL 60055

    Phone: 1-833-881-1423 (TTY 711)

  • If your order exceeds your available balance, Medline accepts a secondary payment method.
  • All items available through the Medline website and catalog are eligible for purchase with your FlexCard. 

For questions about your order, contact Medline at 1-833-881-1423 (TTY 711).