How are we doing for you?
Our loyal members, like you, are important to us and we value your opinion. Tell us about your latest experience or something you love about your medical plan. Your feedback will help us continue to improve our health plans and help others like you find us and get the most out of their health benefits.
I want to thank D. of DHMP for resolving an incorrect billing issue I had with Denver Health. She was able to investigate my problem and work with the Denver Health billing department. I had tried various avenues to find a solution, but D. was able to step in and help me. Thanks D.!!!
— DHMP Member
I like the convenience of telehealth options, scheduling/functionality w myChart or elevatemind, and whenever I've gone for diagnostic, surgical, or preventative care felt the genuine care throughout the Denver Health system (hospital, trauma center, clinics, provider offices, urgent cares etc).
I had surgery not too far back and was impressed at how Denver Health Medical Plan is way more affordable and I didn't get any surprise or huge bills. I also tried the free 24 hour NurseLine and good. I like the convenience of the pharmacy 90 day supplies and I get a reminder from pharmacy when its ready, so I don't have to worry about medication lapse.
— Employer Group Plan Member
A. in Rx prescription authorizations went above and beyond to create a very positive experience for me.
— Elevate Exchange/Colorado Option Member
I would like to post wonderful accolades to T. who works in Client/Customer/Patient Services. He helped me navigate the intricacies of a new health plan, pharmacy services, and specialty pharmacy services to get the medication that I desperately need. He did this all with great kindness, understanding and a sense of humor. Thank you!
— DHMP Member
It's great; green light, it's a go!!
— Elevate Medicaid Choice Member
"The Denver Health mail-order pharmacy is stellar."
— Elevate Medicare Member
"As far as I'm concerned, it's the best plan I've ever had."
— Elevate Medicare Member
"I had an issue with lab billing. I called Health Plan Services, who suggested filing a grievance. The Grievance and Appeals department took my issue and worked to solve it right away. I am grateful for the quick responses and resolution!"
— Employer Group Plan Member
"I love their commitment to their clients; they are always willing to help."
— Elevate Medicare Member
"I appreciate [that] they deliver my medications...they are very kind and always come when they say."
— Elevate Medicare Member
"They do great with the prescriptions. It is a good deal."
— Elevate Medicare Advantage
