Elevate Mind Mental Health Therapeutic and Psychiatric Services via Telehealth
DHMP has partnered with Amwell to offer Elevate Mind to members of these plans:
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Elevate Exchange/Colorado Option
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Elevate Medicare Advantage
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DHHA
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Elevate Mind – Telehealth Therapy
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No Referral needed.
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Members can get care and counseling for anxiety, depression, stress management, PTSD/Trauma, bereavement, substance use disorder and more.
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Psychiatric care and ongoing medication management is available.
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Members can get started by visiting ElevateMind.org.
They will need to provide their member ID (found on member ID card).
Elevate Mind (Amwell) Provider FAQs
Answer:
Services are available, as a covered benefit, to DHMP Commercial and Medicare members, without authorization.
However, anyone can pay out of pocket to use the services.
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The Elevate Mind platform is accessible online at elevatemind.org or members can download the app on Google Play and Apple Store .
Answer:
Three types of care are available:
- Psychiatry
Board-certified psychiatrists
- Therapy
Licensed therapists or psychologists
- Urgent Care
While this is medical urgent care, providers can handle any situation.
This is the only way to access urgent behavioral health care.
Answer: Not at this time.
Answer:
Elevate Mind providers do not prescribe controlled substances.
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Members can contact Elevate Mind providers securely through the online platform.
Members can also call Elevate Mind Customer Support at 888-982-7956.
Answer:
Members can request that their Elevate Mind provider communicate with their other provider(s) by sending a secure message through the Elevate Mind platform.
Providers can also contact Elevate Mind Customer Support at 888-982-7956.
Answer:
Elevate Mind provides members with a PDF lab order, along with instructions for the member to call the lab and ensure it is in-network.
Elevate Mind providers are aware that they cannot order labs through Denver Health.