Elevate Mind – Telehealth Mental Health Therapy for Members

Elevate Mind Mental Health Therapeutic and Psychiatric Services via Telehealth

DHMP has partnered with Amwell to offer Elevate Mind to members of these plans:

  • Elevate Exchange/Colorado Option

  • Elevate Medicare Advantage

  • DHHA


 

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Photo of woman participating in telehealth mental health appointment.

Elevate Mind – Telehealth Therapy

  • No Referral needed.

  • Members can get care and counseling for anxiety, depression, stress management, PTSD/Trauma, bereavement, substance use disorder and more.

  • Psychiatric care and ongoing medication management is available.

  • Members can get started by visiting ElevateMind.org.  
    They will need to provide their member ID (found on member ID card).

Elevate Mind logo

Elevate Mind (Amwell) Provider FAQs

Answer: 
Services are available, as a covered benefit, to DHMP Commercial and Medicare members, without authorization. 
However, anyone can pay out of pocket to use the services. 

Answer: 
The Elevate Mind platform is accessible online at elevatemind.org or members can download the app on Google Play and Apple Store .

Answer:
Three types of care are available:

  • Psychiatry 
    Board-certified psychiatrists

     
  • Therapy 
    Licensed therapists or psychologists

     
  • Urgent Care 
    While this is medical urgent care, providers can handle any situation. 
    This is the only way to access urgent behavioral health care.

Answer: Not at this time.

Answer:
Elevate Mind providers do not prescribe controlled substances.

Answer: 
Members can contact Elevate Mind providers securely through the online platform. 
Members can also call Elevate Mind Customer Support at 888-982-7956.

Answer: 
Members can request that their Elevate Mind provider communicate with their other provider(s) by sending a secure message through the Elevate Mind platform.
Providers can also contact Elevate Mind Customer Support at 888-982-7956.

Answer:
Elevate Mind provides members with a PDF lab order, along with instructions for the member to call the lab and ensure it is in-network.
Elevate Mind providers are aware that they cannot order labs through Denver Health.