Disenrollment Rights and Responsibilities

Your rights and responsibilities upon disenrollment:

  • You must continue to use network providers and pharmacies until you are disenrolled from our plan.
  • You may only disenroll or switch plans under certain circumstances.
  • You have the right to make a complaint if we ask you to leave our plan.

We have the right to disenroll you for the following reasons:

  • You are no longer eligible for Medicare Part A and/or B or Medicare prescription drug coverage.
  • If we are no longer contracting with Medicare or we leave your service area.
  • You move out of our service area permanently or for more than six months.
  • You fail to pay your plan premium.
  • You provide fraudulent information when you enroll or let someone else use your enrollment ID card to get covered services.
We will let you know, in writing, the date your coverage ends.