Elderly woman in car getting ride to doctor appointment.

Elevate Medicare Advantage Transportation Benefits

Free Rides to Doctor Appointments for Elevate Medicare Advantage Members

Non-Emergent Medical Transport is a covered benefit for Elevate Medicare Advantage members. As a member, you have access to unlimited roundtrip rides that can be used to visit any plan-approved, health-related location.

How it Works

  • Call Access2Care at 1-877-692-5315 at least 48 hours before your appointment
  • Provide them with the following information:
    • Name
    • Health Plan ID
    • Date of Birth
    • Address
    • Phone Number
    • Appointment Date
    • Appointment Time
    • Provider Name
    • Provider Address
    • Pick-up Address
    • Cell Phone Number (if applicable)
    • Medical Equipment (be sure to let Access2Care know if you use any medical equipment such as a wheelchair, walker, etc., as they have different vehicles that will accommodate your needs)
  • You will receive a call from your driver to confirm the exact pick-up time 24 hours before your appointment. Please be ready at least 60 minutes prior to your appointment, so we can ensure on-time arrival
  • To cancel a ride or change your ride information, call Access2Care at 1-877-692-5315


Call Access2Care to Schedule Your Ride
6 a.m. to 9 p.m. / 7 days a week

Transportation Benefit Flyer


If this is a medical emergency, call 9-1-1 or go to the nearest hospital.