Your Over-the-Counter (OTC) Mail Order Benefit
As an Elevate Medicare Advantage member, you are eligible for a quarterly allowance to be used toward the purchase of OTC health and wellness products, available through our OTC mail order services. To receive your product(s), simply mail or fax the downloadable order form, following the instructions on the form. Our Health Plan Services department can also help you place your order! Simply call 303-602-2111. For information on your OTC allowance amount, please call Health Plan Services or reference your Evidence of Coverage (EOC).
Important things to keep in mind about the Over-the-Counter Health and Wellness benefit:
- Your allowance is available at the beginning of each quarter—January, April, July and October
- The unused allowance does not carry over to the next quarter
- No returns or exchanges
Please contact Health Plan Services if you have questions or would like help getting started with this program.