Your Over-the-Counter (OTC) Mail Order Benefit
As an Elevate Medicare Advantage member, you are eligible for a quarterly allowance to be used toward the purchase of OTC health and wellness products, available through our OTC mail order services. To receive your product(s), mail or fax in your order form. For information on your OTC allowance amount, please reference your Evidence of Coverage (EOC). If you need a copy of your EOC mailed to you, or if you have questions about this benefit, call Health Plan Services at 1-877-956-2111.
The Over-the-Counter Health and Wellness Catalog and the Denver Health Pharmacy by Mail services are separate programs. The Over-the-Counter Health and Wellness Catalog provides over-the-counter products to you by mail. Denver Health Pharmacy by Mail provides your prescription medicines and supplies by mail.
Important things to keep in mind about the Over-the-Counter Health and Wellness Catalog benefit:
- Your allowance is available at the beginning of each quarter—January, April, July and October
- The unused allowance does not carry over to the next quarter
- No returns or exchanges
Below, you may find copies of the catalog (color and black/white), as well as stand-alone order forms with instructions.